Mediatel Services

NEWS AND UPDATES

	Pioneer Call center solutions provider in India.

Mediatel are the specialists in providing dependable global billing solutions for today's internet, audiotext and premium rate industries.

Servicing customers from five locations we have the international knowledge to provide sound advice on a country-by-country basis.

Intellingent call rounting > Routing calls to agents that will provide the best customer experience.

Agent management > Provide multiple channels of agents / facilitators, providing performance feedback and online training.

		Comprehensive reporting > Maximize contact centre efficiency and agent utilization, determine the drivers of programs.